Trove Brands Privacy Policy

Privacy Policy

This privacy policy sets out how Trove Brands, LLC uses and protects any information that you give us when you use this site or our other sites that reference this policy.  We take privacy very seriously and are committed to ensuring that it is protected. Should you be asked to provide information by which you can be identified when using this website, rest assured that it will only be used in accordance with this policy.  Please note that we reserve the right to change this policy from time to time by updating this page. As such, please check this page from time to time to ensure that you are up to date with our policy. 

 

What Information Do We Collect? 

We collect information from you when you visit our websites, register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form. 

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, or credit card information.  

Like most websites, we use cookies and/or web beacons to enhance your experience, gather general visitor information, and track visits to our website. Please refer to the 'do we use cookies?' section below for information about cookies and how we use them. 

 

What Do We Use Your Information For? 

Any of the information we collect from you may be used in one of the following ways: 

  • To personalize your experience 
    (your information helps us to better respond to your individual needs) 
  • To improve our website 
    (we continually strive to improve our website offerings based on the information and feedback we receive from you) 
  • To improve customer service 
    (your information helps us to more effectively respond to your customer service requests and support needs) 
  • To process transactions 

Your information, whether public or private, will not be exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.  

  • The email address you provide may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. 

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email. 

 

How Do We Protect Your Information? 

We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information. 

We offer the use of a secure server that is regularly audited and scanned by a third-party security auditing firm. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. 

After a transaction, your private information (credit cards, financials, etc.) will not be stored on our servers. 

 

Do We Use Cookies? 

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and remember certain information. 

We and other third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on your past visits to our website, as well as report how our ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to our site. 

Using the Ads Settings, you can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads, or even opt out of them entirely. 

 

Do We Disclose Any Information to Outside Parties? 

We do not transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or other's rights, property, or safety. 

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. 

As part of Google’s Display Advertising network, non-personally identifiable information about our website traffic is sent to Google’s servers. 

We do not sell your personal information to anyone. 

 

Changes to Your Account 

All users of our site may make any changes to their information at any time by logging into their control panel and going to the 'My Account' page. 

 

Children’s Online Privacy Protection Act Compliance 

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act); we do not knowingly collect any information from anyone under 13 years of age. Our website, products and services are directed to people who are at least 13 years old or older. 

 

Content From and Links to Other Websites 

Our website may contain links to other websites of interest. Please note that we do not have control over the content of these pages, and cannot guarantee safety, security, or the appropriateness of content once leaving our site.  We can therefore not be responsible for the protection and privacy of any information which you provide once leaving our site. 

Our site also features live feeds from several other sites including, but not limited to, Instagram.com, Statigr.am, Facebook.com, Twitter.com, and Pinterest.com.  Please note that while every reasonable effort is made to ensure appropriateness of content, we do not have complete control over the content of these feeds, and cannot guarantee safety, security, or the appropriateness of such content.  By using this site, you agree to hold Trove Brands and its employees harmless for any content deemed offensive or inappropriate you may encounter on the site. 

 

Online Privacy Policy Only 

This online privacy policy applies only to information collected through our website and not to information collected offline. 

 

Individual Rights 

We respect the rights you may have under certain laws and circumstances to: 

  • Be provided with a copy of your personal information held by us 
  • Request the correction or erasure of your personal information held by us 
  • Object to the further processing of your personal information 
  • Request that we restrict the processing of your personal information (while we verify or investigate your concerns with this information, for example) 
  • Request that your personal information be transferred to a third party 
  • Not receive discriminatory treatment for the exercise of your privacy rights, subject to certain limitations 

You may submit a request to us by completing and submitting the individual rights request form located here. Once we verify your identity, we will assist you with your request. 

 If you remain unhappy with a response you receive about the treatment of your personal information you can also refer your concerns to the relevant privacy or data protection supervisor in your jurisdiction.  

 

Changes to our Privacy Policy 

Any changes to our privacy policy will be reflected on this page.  Please reference it regularly to ensure you are up to date. 

 

Contacting Us 

If you have any questions or concerns regarding this privacy policy, you may contact us here. 

 

 

Updated: February 2021