Frequently Asked Questions
What is Birthday Bash?
It’s Owala’s fifth birthday, and we’re going all out. Instead of just one party, we’re hoppin’ across five unforgettable events—each with its own vibe! From Black Tie Affair to Splash Bash, Neon Party to Hoedown Showdown, and Girls’ Night In, get ready for a week-long celebration like you’ve never seen before, full of discounts, new bottles, and yes—giveaways.
What are you doing for Birthday Bash this year?
It's not an actual party (please don't show up to our office) but it sure feels like one! We're skipping the cake, but serving up 10 exclusive bottles to match the unique party themes. These special edition bottles drop on March 17th at 10am MT, so make sure you’re ready. Then, on March 21st, we’ll have a 24-hour sale with 20% off many of our products (excludes FreeSip products, new party-themed bottles, and gift cards). And, to top it off, we’ll be giving away each of the 10 special edition bottles! Follow us on TikTok and Instagram. for a chance to win.
How “limited” is each edition of the bottle?
We planned for a huge turnout with our biggest bottle order yet, but a packed party means they won’t stick around forever. If there’s one you’ve got your eye on, don’t risk it—arrive on time, not fashionably late, for a chance to purchase one.
Will there be backorders?
Maybe, maybe not! If a bottle sells out fast (within the first hour), backorders will open for 24 hours—closing at 10am MT on March 18th. But there’s no promise your fave will be included, so don’t gamble. Get it at launch!
How special are these new bottles?
For a party this big, you know we had to go all out. We’re talking jaw-dropping designs, including a ceramic-coated SmoothSip, a paisley bottle with its own cowboy boot (yes, really), and even a neon bottle that glows in the dark. Are you as excited as we are?
How long will the sale run?
This year’s sale is a 24-hour event, starting at 10am MT on Friday, March 21, and wrapping up at 10am MT on Saturday.
Do I need a code to get 20% off?
NO CODE NEEDED. You just focus on picking the bottles and we’ll automatically add the discount to your cart.
Will the new bottles be 20% off as well?
Sadly, no, the new bottles are not included, but our 20% discount on many of our products* on March 21st means there’s plenty of other goodies to keep the party going! *Excluding FreeSip products and gift cards.
Can I buy all of the new bottles?
Whether you love each and every one or are just really bad with decisions, you can buy them all. We won’t stop you. Just don’t tell your other bottles… they might get jealous.
Will you bring any of these new bottles back?
These bottles are a one-time party favor. No plans for a comeback, but stay tuned! Our next lineup of designs is just around the corner!
Do these bottles require special care?
Yes, treat it like your favorite thing ever! As for cleaning—we recommend handwashing the bottles to keep them looking their best. Lids, however, can take a spin in the dishwasher without a problem.
If I buy a Birthday Bash bottle, when will it land at my door?
The Birthday Bash will be a shopping frenzy, and while our shipping department will be working like crazy to get everything out, it should take about 3-5 days to process your order and another 3-5 days for it to arrive.
International shipping may take up to 2-3 weeks.
Why don’t certain Birthday Bash bottles come in bigger/smaller sizes?
That’s just the way the party was planned. Some bottles only come in one size.
What kinds of giveaways are you doing?
All giveaways will be run on the official Owala® TikTok and Instagram pages. Details for each giveaway will be released closer to the party. See the scheduled dates for each giveaway below:
Monday, March 10th: Black Tie Affair Giveaway - 24oz Paparazzi FreeSip Twist & 24oz Lights, Camera, Action FreeSip Twist
Tuesday, March 11th: Splash Bash Giveaway - 24oz Take a Dip FreeSip & 40oz Cabana Breeze FreeSip Tumbler
Wednesday, March 12th: Neon Dance Party Giveaway - 32oz All Systems Glow FreeSip & 32oz Electric Feel FreeSip Sway
Thursday, March 13th: Hoedown Showdown Giveaway - 24oz Giddy Up Tumbler & 32oz Not My First Rodeo FreeSip
Friday, March 14th: Girls Night In Giveaway - 24oz Pillow Fight FreeSip & 20oz Spill the Tea SmoothSip Slider
How will I know if I win one of the giveaways?
We’ll DM the lucky winners on the platform they used to enter the giveaway. If you don’t get a message, don’t give up—maybe you’ll win the next one!
What if I don’t have a TikTok or Instagram?
It’s never too late to create an account! You can always ditch it later. But if you really don’t want to use social, no problem—just snag a bottle on the site.
What are the terms and conditions for the giveaways?
Our lawyers worked really hard on these, so we’re stoked that someone wants to read them. Click here to see them.
