Limited lifetime warranty
We take pride in the quality and design of our products and back each of them with a Limited Lifetime Warranty. If you experience issues with the material or workmanship of your Owala product, we will gladly replace the defective parts free of charge, with proof of purchase from an authorized retailer. In some situations, such as when an exact replacement is not possible, we reserve the right to either replace the defective part or the entire product with a comparable in-stock product. To file your claim, please fill out the form below.
What is covered
- Material Issues
- Workmanship Issues
What is not covered
- Normal wear-and-tear
- Accidental damage (drops, hits, scratches, chipped paint, etc.)
- Improper use, care, or cleaning (including retained odors)
Please login to file a warranty claim.