Frequently Asked Questions | Owala®

Two women enjoying drinks from pink and green Owala tumblers while relaxing outdoors.

Top Questions

Do Owala bottles/tumblers contain lead?

Can I put other beverages in there besides water?

Are Owala bottles dishwasher safe?

Are Owala bottles microwave safe?

When will my order be delivered?

What is FreeSip® technology?

Have Owala bottles been tested?

Where can I find the size/dimensions of each bottle?

What are the instructions for use?

What is Color Drop?

Your prices seem higher than they used to be. Am I right?

Product Care

How often do I need to wash my Owala bottle?

How do I clean the different parts of my Owala bottles?

Are Owala bottles freezer safe?

Orders & Warranty

How can I check, update, change, or cancel my order?

Do Owala bottles have a warranty?

What payment types do you accept?

Can I place an order with expedited shipping?

What is Owala's return policy?

Where does Owala ship to?

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