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Frequently asked questions

Do you have replacement parts?

Yes! Replacement parts can be found here.

What is covered under your warranty?

We take pride in the quality and design of our products and back each of them with a Limited Lifetime Warranty. If you experience issues with the material or workmanship of your Owala product, we will gladly replace the defective parts free of charge, with proof of purchase from any authorized retailer. For more details on what is covered or to request a replacement please fill out a form here.

Where can I find a full list of frequently asked questions and answers?

On our FAQ page, which you can find here.

Where can I find a reseller request form?

To request more information about reselling, wholesale, or other sales inquirys, please fill out a reseller request form here.

Contact customer service


Trove Brands, LLC.
250 S. 850 E.
Lehi, UT 84043

Business Hours

Mon-Fri 8AM-5PM MT


Toll Free: (844) 942-1337
Phone: (801) 939-2332


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