Ugh. Wanted to love this water bottle for my kids, but it sprays water almost every time it's opened. Definitely do not take it on an airplane unless you want to spray the person next you. (Thankfully it was only water, but not a great way to start a flight cross country with the kids.) My kiddos love the flip top (and that it sprays water - sigh) which is the only reason for three stars.
We are sorry to hear about that. The bottle can be vented by untwisting the lid before use. This will break the pressure seal and safely equalize the bottle. You can also open the flip top slowly to allow pressure to release. If you have tried these suggestions and you are still not satisfied with your bottle, please reach out to us and we would be happy to see what else we can do to find a resolution.
Would love if the kids had a free sip top instead of the flip. We continually had leakage and returned our child's bottle to where we bought it. We love our owala bottles. We are just going to purchase him a 19 oz. free sip.
That is an excellent suggestion, we appreciate your feedback and will pass it along to our team.
Will you make kids bottles with a different top?
With a temperature change the straw top always sprays water. I want to get these for my nieces but I wouldn’t want them to have that kind of accident at school. I say this because I own about 4 of the adult bottles with the straw tops. I then finally bought a few with the free sip tops as they don’t shoot water out once opened.
That is an excellent suggestion, we will pass it on to our team. In the meantime, a member of our customer service team will be reaching out shortly to offer a solution to the issues you are experiencing.
So I have several different cups that are insulated to hold coffee/cold drinks that claim they keep your beverages cold/hot for so many hours. I always try new ones and when I purchased an Owala I have to say I had ice in my cup after 2 days!! What a game changer. If you don’t have one of these cups, get one. You won’t be sorry. Very pleased with my purchase and worth every dime. 😁
The cup is perfect at keeping my son’s drink cold, he loves having one like mommy and daddy, but I wish there were a free sip version. The straw mechanism isn’t water tight. The second this thing is sideways, we get leakage. We’ve avoided this (as well as the spraying issue) by just using one of our other free sip lids with his cup and straw. Fortunately it fits perfectly, so we just switch white water bottle has the “odd” lid. Otherwise primeval experience.
We are constantly working to improve and perfect our products and we appreciate your feedback.