I have about 8 total freesip bottles. The inside rubber piece on 4 of them has mold on them. Beware, without them it just leaks so your constantly stuck buying replacement lids.
Wish they came in more colors so I could match my container
I read others reviews about replacement straws never show as in stock and saw that it is best to call customer service for a replacement. The gentleman I spoke with was helpful and kind. He made ordering over the phone easy. We love our Owala freesip bottles and will be returning customers for a long time!
Based on the prior comments, I went straight to the phone and called [****] to request a replacement straw. The representative was super kind, helpful and placed my order within minutes. Ended up ordering an additional backup straw and cleaning kit as well.